Our Commitment To You

Hiring & Onboarding

From the very start, our enthusiastic talent acquisition team members work hard to make sure that every candidate has a smooth and clearly defined interview process. Then we also extend this commitment as individuals experience their first day, their first week, and their first month at West.

Career Growth

Given that we’re a multi-national company with thousands of employees and a wealth of open positions at any one time, there is no shortage of opportunities available for you to advance your career at West. Many of these positions span different locations and most are open to existing employees as well as outside candidates. In fact, a significant number of these opportunities at West are actually filled by our employees. You can always visit our careers website to explore available positions from across the organization.

Engagement

At West, we believe engagement starts with ensuring that you are rewarded for a job well done. Thanks to our continued success and global reach, we have the financial stability and growth necessary to deliver competitive compensation and benefits. However, we also reward you based upon the results you deliver—and how well you leverage our winning behaviors to deliver those results. You’ll always know where you stand on your performance goals, which tie directly to performance compensation, thanks to our review process, which encourages constructive feedback to drive ongoing connections and growth.

Of course, engagement also means keeping you in the know about all things West. Communication is at the heart of what we offer to our customers, so it stands to reason that it’s an area where we really shine ourselves. Below are just a few of the ways we strive to keep you up-to-date on the latest happenings.

Learning & Development

At West, we believe that ongoing feedback is one of the best ways we can all learn and grow together. That’s why our team members all engage in a formal review process every six months while also encouraging real-time, honest, direct, and open feedback at the right moments.

We offer employees technology-enabled learning opportunities via desktop and mobile devices. This includes LINK:DevelopU, our in-house, virtual university with extensive learning assets designed to help you build skills in your areas of interest, enabling you to ‘CEO Yourself!’ We also regularly promote a robust collection of self-paced content and live webinars for skill-building.

Finally, we believe that mentoring relationships, both formal and informal, provide invaluable perspective to help you advance your skills and further your career. Your manager can assist you in finding a mentorship opportunity that will provide you with access to the right individual. Or, if you’re interested in mentoring other team members, be sure to stay in touch with HR to connect with others when these opportunities arise.

Fun

Of course, we want to make sure that your workday has opportunities for engaging with others, making new friends, and celebrating success. Our local Great Place to Work committees regularly organize special events so that you can get to know your teammates both on and off the field. We also have site leaders for each of our physical locations as well as for virtual/work-from-home employees. While each of our locations has its own unique events and approach, we’re committed to making sure we all have time to take an occasional break from the regular workday and enjoy the rewards that come with our success.

Giving Back

Last but definitely not least, West is dedicated to giving back to the communities in which we work. Our site leader program ensures philanthropic efforts are decided and executed at the local level. Our Community Giving committees partner with local charitable organizations so that our employees can donate their time and resources to causes they are passionate about.

Along with our local Community Giving committees, we are also proud of our West Foundation, whose sole purpose is to further health, wellness, and education in the communities in which West staff work, live, and serve customers. In addition to the organizations to which the company is committed, the foundation has made donations to charitable causes that our employees have selected, with over 100 donations made over the last six months.